Frequently Asked Questions
We are committed to providing as holistic a living experience as possible for our students, while implementing precautions to protect their health. Safety measures include reduced density and a new housing assignment process, earlier move-in and move-out dates, and testing and quarantine protocols. Off-Campus and Commuter Student Services is available to assist students in securing off-campus housing and to support those students who commute to campus from home.
What is the best way to contact the office or staff members?
Residential Life Professional Staff are working remotely during standard business hours. While we are checking voicemails periodically, email is the best way to reach staff at this time. Please use the links below to contact Residential Life staff members, Hall Directors, or submit general questions to email@example.com.
We are currently experiencing a high volume of emails and will respond to your email within the same business week. We are prioritizing emails from students that pertain to their fall housing preferences and questions. Thank you for your patience while we respond to emails as quickly and thoroughly as possible to answer all questions and concerns.
I have questions for Student Health and Wellness
Where will I get tested for COVID-19?
What does it mean when people say “reduced density”?
- “Reduced density” is a term used to refer to the occupancy levels of rooms or spaces on campus. We have been creating plans to limit the number of students on each floor and to reduce the number of students sharing bathrooms in order to provide additional social and physical distancing for on-campus residents.
- This also means that students in traditional doubles will not have a roommate in their space and that suite spaces in Busby and Garrigus will only have 2 residents per room.
- Some spaces that may already be considered reduced density (such as 4 Person – 4 Bedroom apartments or doubles with private bathrooms) will not have the number of residents reduced for the fall semester.
Does my “guaranteed housing” status mean that I can definitely live on campus this fall?
- Students will have the opportunity to request housing for the fall semester.
- All requests will be carefully reviewed by Residential Life but due to reduced density in the halls we cannot guarantee that every request will be approved.
- All students will receive an update regarding their housing eligibility in July.
Will freshmen still be guaranteed housing?
- Freshmen will still have the opportunity to live on campus for the fall semester and will need to complete additional steps to accept housing.
- The residency requirement has been suspended for the fall semester and any students who were previously required to live on campus will now have the option to commute to campus if they prefer.
I am a new student who hasn’t done Part 2 of the housing application yet–do I still have to do it?
At this time we have closed the Part 2 application, as students assigned into traditional rooms will not have roommates. The Part 2 application collects lifestyle questions to help staff assign students to roommates who have similar preferences. While students will not have roommates for the fall semester, we keep your answers on file throughout the year and need this information in the event that you are assigned a roommate in the future.
What is the timeline for indicating interest in housing?
Students will be encouraged to indicate interest for housing by July 6, to allow staff appropriate time to notify students of their status and to complete assignments.
When will I know if I am allowed to live on campus or if I need to plan to commute?
Information regarding the fall 2020 housing processes will be emailed to all students in late June and updates regarding housing eligibility will be shared in July.
If I am taking all online classes, can I live on campus?
Students are able to indicate interest to live on campus regardless of method of course instruction.
I would like to have access to the Housing Request Form but I don’t see it in MyHousing
Please following the following steps to request housing for the fall semester if you do not automatically see the form in MyHousing:
- Please email firstname.lastname@example.org and request to have access to the form. Please share your 7 digit student ID (Peoplesoft) number and that you cannot currently see the form.
- Login to MyHousing and submit the Housing Request Form.
- IMPORTANT: You must also submit a written document explaining why you need to live on campus via the Housing Appeal Request Form. More information regarding your housing status will be shared in July.
Frequently Asked Questions about Fall 2020 Assignments
Will my housing assignment change?
- In order to maintain reduced density within the halls, many students will be reassigned into different rooms for the fall semester. All updated assignment information will be available to students in MyHousing by August 1.
- Apartment residents: Students currently assigned into apartment spaces in Hilltop Apartments, Charter Oak Apartments, and Mansfield Apartments will have the ability to request up to 3 roommates to live with them in a group of 4 total students.
- Suite residents: Students currently assigned in Busby Suites, Garrigus Suites, and South Campus can request 1 roommate to share a room within these locations.
- Traditional Hall residents: Students in traditional halls will be assigned into spaces by themselves and will not be able to share roommate requests. Husky Village has a shared bathroom floor and is considered traditional housing.
What does this mean for students in Husky Village?
Husky Village is considered traditional housing (residence halls that use a shared floor bathroom). Students in Husky Village will not be assigned roommates for the fall semester.
If I want to share a traditional room with my friend, can I?
Students assigned to a traditional room will not have roommates.
As an incoming Honors student, can I still pull in my non-honors friend to live in Buckley/Shippee near me?
- As most students in traditional rooms will not have roommates, Honors and non Honors roommate requests will not be accommodated for the fall semester.
I’m living in a reduced density area. Can I sign a waiver in order to have a roommate for the fall semester?
Unfortunately students/parents cannot sign a waiver. The University has made decisions about density in our housing units based on guidance from medical professionals.
Where will I live for the 2 weeks of quarantine before classes begin?
The majority of students will move into their fall 2020 housing assignment when they arrive on campus in August and will remain in that assignment for the entire semester. If a student is not able to move into their fall assignment initially, more information will be sent to their UConn email.
If we are being relocated, can my friends and I move to an apartment? Is there a waiting list for these types of spaces?
Unfortunately we are not able to collect a waiting list for specific room types, but there will be a roommate request process for students to request to share an apartment space together. After assignments are released, students who would like to request a room change will need to wait until a future room change process to request a different assignment if they are hoping to move to a different room or room type.
Can I still be a Hartford or Avery Point student and live at Storrs this fall?
Regional campus students can indicate interest in living on campus along with any other student. Eligibility will be considered for students with guidance from the Provost’s Office and the academic priorities of the institution. Students who are approved to live on campus for the fall will be notified in July.
Can the cancellation fee be waived?
- The housing cancellation fee schedule has been updated due to the changes to campus housing for the fall semester. All on-campus residents will have the option to cancel their housing without cancellation fees until August 14, 2020 by logging into MyHousing. Students who cancel housing after August 14, 2020 will be responsible for 100% of their fall room charges.
- Students who do not complete the process to confirm their interest for housing for the fall semester or miss the July 6 deadline will have their previously submitted housing application for the fall 2020 semester automatically cancelled.
I’m a freshmen who was required to live on campus but now I want to live at home.
At this time, the residency requirement for the fall semester has been suspended. While freshmen will be offered the ability to live on campus, they are no longer required to do so and can cancel by completing the cancellation application in MyHousing.
What if I am still uncertain about where I want to live? Can I request a specific location?
Our housing team will be reassigning all students into housing and we will use the answers that you provide us on the housing application to help us identify your highest preferred room rate. Students will not be able to share specific halls or areas of campus that they would like to be assigned into; all assignments will be based on our available rooms and the overall reduced density for our housing stock.
I really want to stay in my suite/apartment/single. How do I make that happen?
There will not be a remain in same room option for all students and the majority of students approved to live on campus will be reassigned. We will make every effort to accommodate students’ preferred housing rate.
Can I live in a single room?
Single rooms are extremely limited in number and we cannot guarantee that a single room will be available for every student who requests one. However, students who live on campus for the fall 2020 semester will live in reduced density housing, which means that the majority of students will not have a roommate for the fall semester.
How does this impact the students who are still on the waiting list?
The current waiting list will be suspended for the fall semester. Students interested in living on campus for the fall can request access to the housing confirmation form and will be notified of their status in July. There will be a process developed for the spring semester for any students initially on the waiting list for housing to determine eligibility for spring.
Will housing cost less if we go home at Thanksgiving?
The University has decided to move the entire housing and dining contracts forward to begin and end 2 weeks earlier than originally planned, which means that your room rate and meal plan will cover the same amount of time, even if the calendar days differ from our original plans for the fall semester.
How does the Thanksgiving move-out impact me if I am not able to leave campus during Winter Recess?
- Students who are not able to leave campus for the Winter Recess time period (beginning on November 21 until the start of the spring 2021 semester) will be able to request to remain on campus for Winter Recess.
- Students who are unable to return home and must remain in the residence halls after Thanksgiving will be permitted to stay following a review by the Department of Residential Life. However, for safety reasons, they will not be permitted to leave campus for the Thanksgiving break.
- More information regarding the Winter Recess process will be available in October 2020.
Will there be a similar housing request process for Spring 2021 housing? Would I be able to select my own room?
Residential Life will work on developing a housing process for the spring semester corresponding with the appropriate guidance of the institution. More information will be communicated to students about spring housing availability and processes during the fall semester.
If I cancel my fall housing, does that mean that I won’t be guaranteed if I apply for spring 2021?
There will be a process developed for the spring semester for any students who are interested in living on campus. More information will be available during the fall semester.
Frequently Asked Questions about Living On-Campus for Fall 2020
What is UConn doing about safety precautions in the residence halls?
We are providing cleaning materials in common areas bathrooms. Students will be expected to wipe down sinks, toilets and showers after each use. Housekeeping staff will clean bathrooms and touch points in the halls twice a day, 7 days a week. Appropriate signage will be displayed reminding students of mask wearing and physical distancing. There is some responsibility for all who live in the community to make sure they are upholding the expectations.
How will common bathrooms be safely used?
This response is for the community bathrooms within the residence halls.
We are recommending that students minimize their time in all shared bathrooms, do not use their cell phones or store personal items in the shared bathrooms. Sinks, showers and toilets will have cleaning materials provided for students to wipe down after each use. All of these bathrooms will be cleaned twice a day, 7 days a week by cleaning staff.
If any student is experiencing symptoms, should they be tested?
Yes, any student who is experiencing symptoms consistent with COVID-19 should be tested for the SARS-CoV-2 virus.
When a student goes to be tested, will they be moved to an isolation space?
Any student who is tested for COVID-19 and has symptoms consistent with COVID-19 will be placed in self-isolation until the test result is final. If a diagnosis of COVID-19 is made, then the student will be in self-isolation until they have been medically cleared to leave self-isolation.
What happens if someone living near me tests positive?
That will depend if you are identified as a “close contact” to the individual who tested positive. “Close contacts” are household members and anyone who was closer than 6’ for more than 15 minutes to the individual during the time they were able to spread the virus. Living near someone who tests positive for COVID-19 does not necessarily make you a “close contact”.
If I get tested for COVID-19 at home, do I need to be tested again?
Can students leave campus or go to work during the 2 week quarantine period?
No. The objective of the 14 day self-quarantine for students in residential housing is to create a potential area of protection in a place where control measures such as social distancing and universal masking are not always possible. Limiting potential outside exposure to the SARS-CoV-2 protects everyone in the residential community
I have family/vacation/standardized tests planned during the 2 week quarantine period. What do I do?
There will be options for students who are not able to complete the 14 day self-quarantine that are still under review.
Once classes begin, can I go home on the weekends?
Students who establish residency on campus should plan to remain on campus for the duration of the contract. Limiting potential outside exposure to the SARS-CoV-2 protects everyone in the residential community.
Can I have more information about move-in?
Students offered on-campus housing must sign up for a time to check into their assignment. Check in will be available between August 14 and August 17, 2020 so that residents can be quarantined on campus for up to 14 days after being tested for Covid-19 and before attending in-person classes. A combined quarantine and testing process is intended to allow the University to control for potential false negatives and prevent spread of the SARS-CoV-2 virus by students who have yet to become infectious. Students will not be allowed to receive their room key or move into the residential facilities until they have been tested for COVID.