Who’s Who in Residential Life

A guide to Residential Life staff that you may work with during your time on campus

Please click on our contact pages to reach specific staff:

 

Hall Director Contact Information

 

 Residential Life Contact Information

Looking to discuss student information with the Department of Residential Life?  Students need to provide explicit consent to allow this communication to occur. More information can be found on the University’s “Share My Information” page.

Resident Assistants (RAs)

  • Resident Assistants (RAs) are paraprofessional student staff and are typically undergraduates, although some are graduate students. There are approximately 300 RAs in the residential areas of campus. RAs are usually located on the residential floor and have received special training relative to student needs, campus resources, conflict resolution, and overall University policies and procedures.
  • The Resident Assistant (RA) position is a premier leadership opportunity for students. RAs are student peer leaders responsible for entire communities of resident students. The RA position is more than just a job; it is a leadership journey that will challenge and offer opportunities for success and development at UConn.
  • For more information about qualifications and responsibilities, please visit the Resident Assistant page on our website.

Assistant Residence Hall Directors

  • Assistant Residence Hall Directors (ARHDs) are graduate students enrolled in the Higher Education Student Affairs Master's program at UConn. They live in apartments in the residence halls and provide support to the Hall Director or Assistant Director for the overall administration of services provided to students in their respective hall or area.

Hall Directors (HDs)

  • Hall Directors (HDs) are full-time professional staff who hire, train, and supervise the Resident Assistants and Assistant Residence Hall Directors. All of these staff members have prior residence hall experience and Master's degrees. Hall Directors live on-campus and have offices in the areas for which they are responsible. Hall Directors serve as campus resources, educators, advisors, and student conduct officers.

Assistant Directors of Residential Education (ADs)

  • Assistant Directors of Residential Education supervise hall staff and are full-time professional staff with Master's degrees and five or more years of full-time residence hall experience. The Assistant Director is responsible for an area of approximately 2,500 students, 3-6 Hall Directors, and approximately 60 Resident Assistants. The Assistant Director works with and through their staff to better connect students to each other and UConn.

Housing Services Staff

  • Housing Services staff are responsible for room assignments and room changes throughout the calendar year. They also oversee the housing application process, housing selection, and the contract release process. Most of the print and email communication sent throughout the year to students and parents, including the departmental website, originates in the Housing Services unit.

Billing and Fiscal Staff

  • The financial staff manage complex billing processes to generate and reconcile housing revenue from resident room fees and related fees in conjunction with the Bursar’s Office.  They also direct procedures and audit financial controls for purchasing, accounting systems, finance report generation, and the oversight of a multi-million dollar departmental budget which includes forecasting for future budgetary needs.
Residential Life Unit Staff Service Delivery Methods   What this team manages or can assist with:
Residence Education Hall Directors Hall Director daily hours vary for each area but staff may be contacted on the Hall Director Contact Page.

Email is the best way to contact them as they are working a hybrid schedule with some in office hours and some telecommuting hours. Please include as much information including how to contact you.

  • Roommate mediations
  • Community issues or concerns
  • Concern for a student living in the area (call UConn Police if necessary)
  • Management of the Resident Assistant (RA) team for their area
Student Welfare The Student Welfare Team is working a hybrid schedule with some in office hours and some telecommuting hours.

Please email them and include the nature of your inquiry including student name and People Soft ID and be sure to include how to contact you.

  • Conduct Process
  • Behavior in the Residence Halls
  • Bias
  • Student Code
  • Temporary Health and Safety Procedure concerns
Assistant Directors of Residence Education
 
Associate Director of Residence Education
 
Director of Residence Education
The Residence Education Leadership Team is working a hybrid schedule with some in office hours and some telecommuting hours.
 
Please email them and include the nature of your inquiry including student name and People Soft ID and be sure to include how to contact you. 2-3 of these staff members are working during business hours in person.
The Assistant Directors supervise the Hall Director staff and can provide additional support if necessary to issues in their area of supervision.
Residential Life Unit Staff Service Delivery Methods   What this team manages or can assist with:
Housing Services Housing Assignment Specialists Email is the best way to contact them as they are working a hybrid schedule with some in office hours and some telecommuting hours. Please include as much information including how to contact you.
  • General housing assignment questions
  • Questions about applying for housing or cancelling housing
  • Housing Selection and room change processes.
Policy and Process Coordinator Email is the best way to contact them as they are working a hybrid schedule with some in office hours and some telecommuting hours. Please include as much information including how to contact you.
  • General housing questions
  • Questions regarding Contract Release
  • Residency Requirement
  • Questions about room keys and check in and check out procedures.
 
Assistant Director of Housing Services
 
Director of Housing Services
The Assistant Director and Director are working a hybrid schedule with some in office hours and some telecommuting hours.
 
Please email them and include the nature of your inquiry including student name and People Soft ID and be sure to include how to contact you.
General housing questions and support if necessary for the Housing Assignment Specialists and Policy and Process Coordinator.
 
Questions regarding OneSummer and summer school housing, overall departmental policies and any housing related policies.